Last updated: June 2026
Comments Miner provides non-tangible, digital credit packs. Because of the digital nature of our services and the immediate delivery of credits to your account upon purchase, we generally do not offer refunds once a credit pack has been used.
If you have purchased a credit pack and have not used ANY of the credits from that specific purchase, you are eligible for a full refund within 14 days of the purchase date. Please contact our support team to initiate the refund process.
If a technical error occurs and the credits you purchased are not loaded into your account in the exact amount specified on the pricing page, please contact our support team immediately. We will manually correct your balance or provide a full refund if the issue cannot be resolved.
We may grant refunds in exceptional circumstances, such as if our service experiences extended downtime or severe technical issues that prevent you from using the credits you purchased. These are evaluated on a case-by-case basis.
Time Limit: Refunds must be initiated within 30 days of the original transaction. For more detailed information on how refunds are processed, please refer to the Dodo Payments Refund Resource.
If you have questions about our refund policy or would like to request a refund, please reach out via our Contact page or email our support team directly.